google-play-logo app-store-logo

Matriye Academy EdTech
Return and Refund Policy

Before subscribing to any of the subscription plans, please carefully read the subscription terms and conditions.

Sign In

Refund Policy

**Refund Policy for Matriye Academy**

At Matriye Academy, we are committed to providing an exceptional learning experience. If you find our digital content not meeting your expectations, we offer a transparent refund policy to ensure your satisfaction.

**Refund Period:**

You are eligible for a refund within 7 days of the date of purchase.

**Refund Amount:**

A refund will be issued with a total deduction of 5% from the final purchase price.

**Refund Process Time:**

Please allow up to 30 days for the refund process to be completed. This includes the time required for us to verify the eligibility of the refund and process the transaction.

**Refund Eligibility Criteria:**

To be eligible for a refund, the following conditions must be met:

1. The refund request is made within 7 days of the purchase date.

2. The digital content has not been extensively accessed or downloaded.

3. The request adheres to the terms outlined in our Terms of Service.

**How to Request a Refund:**

To initiate a refund, please follow these steps:

1. Contact our Customer Support team at [support@matriyeacademy.com] within the 7-day refund period.

2. Provide your purchase details, including the transaction ID and the reason for the refund request.

3. Our team will review your request and respond within a reasonable timeframe.

**Refund Contact Information:**

For any refund-related queries, please reach out to our Customer Support team at [support@matriyeacademy.com].

**Note:**

Refunds will be processed to the original payment method used during the purchase.

**Changes to the Refund Policy:**

Matriye Academy reserves the right to modify or amend this refund policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Matriye Academy. We appreciate the opportunity to assist you on your learning journey.